Major SERPA Goals Print
1. Facilitate use of Electronic Medical Records in physician practice.
  • Form subcommittee to investigate EMR.
  • Participate in statewide planning committee.
  • Develop a communication plan with clinics including education and training programs.
  • Explore grant opportunities.
2. Develop and implement a political action plan.
  • Form a committee on political action for federal and state level.
  • Prioritize the bills that will have a direct impact on clinics.
  • Educate members on issues.
  • Encourage involvement of members with legislators.
3. Expand the clinic support services.
  • Develop an employee management service including Health Insurance, Retirement, Payroll Services, Claims Processing, Financial Reporting, etc.
  • Continue to expand group purchasing and contracting.
    • Group discounts on supplies, large capital items, continue current discount services.
    • Contracting with insurers and 3rd party payors.
  • Develop training programs for physicians and clinic staff.
    • Train physicians on medical procedures like colonoscopy. Work with Resident Training Programs to identify key areas that Residents need to be trained on.
    • Train clinic staff on core competencies including DOT/Non DOT Certification and CPR.
4. Continue quality based programs.
  • Expand peer review services.
    • Physicians will present evidence-based quality indicators to peers in Southeast Nebraska.
    • Exhibit at Nebraska Medical Association and the Nebraska Academy of Family Practice Physicians.
    • Write letters to 40 physicians clinics in Southeast Nebraska about peer review and possible speakers for their medical staff meetings.
  • Expand Patient Satisfaction Survey participation to 100% of the clinics in SERPA.
    • Offer the Patient Satisfaction Survey twice a year.
    • Promote Clinic Patient Satisfaction Survey in exhibits.
5. Continue to be Patient-Focused and Market-Driven.
  • Review Success in 2004
    • Expand occupational health program
    • Mutual of Omaha Contract re-negotiated
    • Diabetes program
    • Clinic manager roundtables
    • Support of clinic practices
    • Legislative information
    • Seen as a source for resources
    • Education program
    • Supported private practice
    • Peer review
    • Value-added services phone, insurance, collections, etc
  • Expand Patient Satisfaction Survey participation to 100% of the clinic in SERPA.
    • Offer the Patient Satisfaction Survey twice a year.
    • Promote Clinic Patient Satisfaction Survey in exhibits.
6. Continue to be Patient-Focused and Market-Driven.